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    Always on. Always here. 24/7/365

    Around-the-Clock Support

    IT Issues Don’t Sleep , Neither Does GuardIT’s 24/7 Support Team. GuardIT’s Always-On Support Keeps Your Business One Step Ahead. We're on call to keep Your Business Connected and Protected.

Proactive support

Proactive support prevents issues before they disrupt your business, keeping systems running smoothly and minimizing downtime.

Reduced downtime

Reduced downtime means your systems stay operational, helping you maintain productivity and avoid costly interruptions.

Cost efficiency

Predictable budgeting allows you to manage IT expenses with confidence, avoiding surprise costs and improving financial planning.

24/7/365 Support

GuardIT Unlimited 24/7 Solution

Business never stops and neither does GuardIT. Select Managed IT Solutions include unlimited around the clock support at no additional cost to ensure you always have expert help at your fingertips. Our team of skilled IT professionals is ready to resolve any technical issue at any hour.

Trust GuardIT to keep your technology running smoothly so you can focus on growing your business.

First Contact Resolution

Our team consistently achieves a first contact resolution rate of 82%, meaning the majority of IT issues are fully resolved during the initial interaction.

Average Response Time

Guard IT offers responses to critical IT issues with no delays, no waiting queues, just immediate expert support whenever and wherever you need it most.

Intercepted Intrusions

GuardIT’s security systems intercept numerous intrusion attempts each month, proving the strength of our defenses in keeping your data and network secure.

24/7 Support

ManageIT. GuardIT. ScaleIT.

what are the benefits of the managed IT 24/7 Support

GuardIT’s 24/7 IT support is built into our managed solutions to keep your business running smoothly at all hours. Whether it’s after-hours troubleshooting or urgent system fixes, our expert team is always available to provide fast, reliable assistance. With continuous monitoring, centralized management, and real-time response, we reduce downtime, simplify your IT operations, and help your organization stay secure, efficient, and ready to grow—day or night.

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FAQs

What Does the Managed IT Unlimited 24/7 Plan include?

With GuardIT, your support requests are handled by experienced, DMV-based technicians, not generic call agents. Our 24/7 service desk is available whenever you need it, ready to assist with everything from simple issues to critical concerns. You’ll get fast, reliable support from professionals who understand your systems and are focused on keeping your business running smoothly.

Keeping your software, computers, and servers up to date and well-managed is one of the best ways to protect your business from cyber threats. Without regular updates and proper management, your business becomes an easy target for hackers looking for weak points. GuardIT steps in to handle these critical tasks, ensuring your entire IT infrastructure stays current with automated updates, patches, and security measures like antivirus and antispam. This proactive approach keeps your systems secure and your business running smoothly without interruptions.

GuardIT delivers reliable support for common IT issues such as slow systems, lost passwords, login errors, and connectivity or printing problems. Most issues can be resolved quickly through our secure remote tools, minimizing downtime and keeping your team on track. For challenges that require a hands-on approach, we provide on-site support as needed, along with the option for regularly scheduled visits. Our goal is to keep your systems running smoothly with responsive, professional service tailored to your business.

Looking to keep your IT environment performing at its best? GuardIT delivers 24/7 monitoring and management for all critical network components, including firewalls, routers, switches, servers, and workstations. Our proactive approach uses intelligent tools to detect issues early, minimize disruptions, and maintain peak performance. With flexible service tiers, we tailor the right level of support to match your business needs.

With more data being created every day, keeping it safe is more important than ever. That’s why every business needs a strong backup and disaster recovery plan to stay protected and keep things running smoothly. GuardIT helps you find and manage the right solution for your needs—from setup to ongoing support. We offer flexible, reliable options to make sure your critical data is always backed up and ready to recover when you need it most.

Cybersecurity is a major challenge for businesses of all sizes, and most don’t have the tools or time to handle it alone. That’s where GuardIT comes in. We deliver around-the-clock protection to help defend your systems and data against evolving cyber threats. It’s one of the biggest reasons companies turn to managed IT providers. Let’s talk about how GuardIT can strengthen your security and give you peace of mind.

Best 24/7 Support

24/7 Support You Can Count On

Our expert IT team delivers continuous support to keep your systems secure, efficient, and running smoothly around the clock.

Fast Incident Resolution

Our team consistently achieves a first contact resolution rate of 82%

Remote and Onsite

Flexible assistance delivered either remotely or onsite to resolve issues

Around-the-Clock

Get immediate support anytime, day or night, from skilled IT professionals

Proactive Monitoring

Constant monitoring detects and addresses issues before they disrupt.

Tailored IT Solutions

Explore our Managed IT service packages tailored to fit your needs.

Transparent Process

GuardIT offers a proven four-step process to ensure clarity at every stage.

Guard IT | Trust IT | Defend IT

Ready to Experience True 24/7 IT Support?

Don’t let technology issues disrupt your business. Partner with GuardIT for reliable, unlimited IT support, anytime, anywhere. Contact us now to keep your operations running smoothly 24/7.

Our Process

Smart IT That Powers Your Business

GuardIT’s simple 4-step process gives you smart, dependable IT that fits your business. We kick things off with a full review of your systems and goals, then create a custom plan that makes sense for you. Our team rolls out the right solutions with as little disruption as possible, and keeps things running smoothly with ongoing support and monitoring. It’s a straightforward way to build a strong, scalable setup you can count on.

Backed by Our Proven Four-Step Onboarding & Monitoring Approach

Why GuardIT

What They're Saying About Us...

We love Our clients

Integrating GuardIT services into our practice has greatly enhanced both our workflow and the overall patient experience. Their responsive and knowledgeable support team gives us peace of mind, knowing any issue will be resolved quickly and professionally.

Dr. A Tahmasian CEO/Owner

GuardIT has been a huge help to our firm. They've taken the stress out of managing our technology whether its keeping our files secure, making sure everything runs smoothly or just being there when we need quick support. We trust them completely with our firm's IT needs.

Dustin Rogers, Esq Managing Partner

Partnering with GuardIT has truly transformed the way we deliver care. As a healthcare provider, HIPAA compliance, data security and seamless communication are critical, and their managed IT solution has exceeded our expectations across the board.

Cecilia Wu Office Manager

Thanks to GuardIT, our team stays connected and productive whether we're in the office or out showing properties. Their support is fast, reliable, and always one step ahead. We couldn't imagine running our business without them. Give them a call.

Barbara Milton Operations Manager

Location

2001 L Street N.W. Washington, DC, 20036
DC | Maryland | Virginia

Phone Number

(202) 998-2378

Email Address

CustomerCare@GuardITdmv.com

Lets Talk

Ready When You Are!

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Phone Number

(202) 998-2378

Location

2001 L Street N.W. Washington, DC, 20036
DC | Maryland | Virginia

Email Address

CustomerCare@GuardITdmv.com